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All prices are F.O.B. St. Catharines, Ontario unless other arrangements have been made in writing. They are subject to change without notice. For boxing, crating, pallets, or racking, charges will be added subject to this Policy. Racking Charges are established on a yearly basis, Freight Charges, if any, are confirmed at the time of invoicing.

Customer orders will be confirmed by us in writing or by shipment of the nursery stock (“Goods”). We reserve the right to cancel an order or part of an order:

  1. If delivery cannot be made because of crop shortages or crop failure or other causes beyond our control.
  2. If after demand, customer fails to satisfy seller with regard to unpaid balance of account, or unsatisfactory credit

All Goods travel at purchaser’s risk. Claims for delay or damage must be made immediately to forwarding company. If the purchaser uses Bakker trucks, whether owned, rented, hired, or scheduled with a 3rd party, requests for specific shipment dates can be accommodated if made at least seven days prior to expected delivery. If the purchaser uses own trucks, two days advance notice must be given to enable us to have Goods ready for shipment. Be sure to bring an appropriately equipped vehicle to protect Goods from harmful weather conditions such as frost, wind damage, and overheating. Where possible, we will combine loads for one area to make shipping as economical as possible.

Racking Charges:
Boxes, crates, pallets, and wooden racks are one way only and cannot be returned.
Unless other arrangements have been made in writing, after May 15th, purchaser agrees to pay for any and all charges related to the protection and shipment of Goods to maintain quality. We reserve the right to make this determination on a case-by-case basis.

As soon as goods are received they must immediately be inspected for quality, condition, etc. All claims must be submitted within 5 days after arrival of goods. Failure to comply with this rule disqualifies a late report and gives us the freedom to dismiss any kind of adjustment as to price or replacement. Claim reports must be in writing by email or fax. The report should include a description of the claim, and photos including container if applicable.

All invoices, unless stated otherwise and/or agreed to in writing, for Nursery Stock are payable NET 30 DAYS for accounts with approved credit. New customers are on CASH BASIS only unless satisfactory references are given at least two weeks prior to shipping date. A deposit may be required for new customers.

Cash Discounts:
Any discount offered will be allowed only if invoices are paid with current cheque in 10 DAYS. Positively no discount after the discount date on the invoice. The post office Date Stamp on the cheque envelope determines the adherence to the discount date.

Interest Charges:
On overdue accounts 1.5% interest per month will be added after 45 days. Freight Charges for delivery prepaid by us are due NET 15 DAYS. An immediate SURCHARGE of 1% is applicable for outstanding delivery bills.

We guarantee our nursery stock to be:

  1. In good growing condition when leaving our nursery.
  2. Of the size specified.
  3. True to the name and description given.

No other guarantee exists.

By requesting an order you agree to these terms upon order confirmation by us in writing or by shipment of the goods. If Purchase has been made under a contract growing arrangement then the terms of that Contract shall take precedence over these.

USA Certified Shipping

J.C. Bakker & Sons Limited is a Certified Facility (CF) under the CFIA directive D-04-01 CNCP Canadian Nursery Certification Program.

The CNCP is a phytosanitary certification program for Canadian nurseries and greenhouses that ship nursery stock to the United States (U.S.) or to other Certified Facilities (CF) within Canada. The CNCP uses a Phytosanitary Management System (PSMS) to minimize pest risks so that plants consistently meet U.S. import requirements. The program offers an alternative to traditional phytosanitary certification for shipments to the U.S.

This certification program allows J.C. Bakker & Sons Limited to deliver your product faster and much more efficiently, while maintaining a high quality standard.
For more information about the Canadian Nursery Certification Program please visit their website at www.inspection.gc.ca.